Gesundgeist

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Terms & Conditions

Thank you for choosing Gesundgeist.

Our mission is to help you improve your health, performance and quality of life through evidence-based coaching, personalised training and lifestyle guidance. These Terms & Conditions explain how we work together to create the best possible experience.

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1. Your Health & Safety

Your wellbeing is our highest priority.

Before beginning any programme, you will complete a Health & Fitness Assessment, during which we will review your:

• Medical history

• Current health status

• Previous injuries

• Lifestyle habits

• Exercise experience

• Personal goals

This information allows us to design an appropriate and safe programme.

It is your responsibility to provide accurate and complete information and to inform your coach of any changes to your health during your programme.

Although every reasonable precaution is taken to minimise risk, physical activity always involves some inherent risk of injury or adverse events. By participating in our services, you acknowledge these risks and confirm that you are medically fit to exercise unless advised otherwise by your healthcare professional.

Gesundgeist and its coaches shall only be liable to the extent required under applicable Swiss law.

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2. Our Coaching Philosophy

Every client is unique.

Our role is to provide professional guidance, education and support. Sustainable progress depends on consistency both inside and outside your coaching sessions.

Together we will establish realistic and measurable goals and regularly review your progress throughout the programme.

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3. Appointments

Please arrive on time for your scheduled appointment.

If you arrive late, the session will normally finish at its scheduled end time unless otherwise agreed.

Please wear appropriate clothing and footwear suitable for exercise.

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4. Cancellations & Rescheduling

Appointments may be cancelled or rescheduled up to 24 hours before the scheduled start time without charge.

Appointments cancelled with less than 24 hours' notice, or missed without notice, will be charged in full.

You may transfer your appointment to another person if agreed in advance.

If Gesundgeist needs to cancel or reschedule a session, we will arrange a new appointment at no additional cost.

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5. Training Packages & Memberships

Training packages and coaching programmes may be offered as:

• Individual sessions

• Fixed-term coaching programmes

• Monthly memberships

• Lifestyle coaching programmes

• Personal training subscriptions

The specific duration, pricing and number of sessions are defined at the time of purchase.

Unused sessions should normally be used within the agreed validity period.

Memberships may be paused in cases such as:

• Pregnancy

• Serious illness

• Serious injury

Medical documentation may be required.

Refunds are generally not available once a programme has started unless otherwise required by Swiss law or specifically agreed in writing.

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6. Payments

Payment is due before the start of the agreed programme unless alternative arrangements have been confirmed in writing.

Payments may be made by:

• Credit card

• Debit card

• Bank transfer

• Cash (where applicable)

Late payments may result in the suspension of future appointments until the outstanding balance has been settled.

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7. Health Assessments & Recommendations

The advice provided by Gesundgeist is intended to support healthy lifestyle choices and improve physical wellbeing.

Our assessments, exercise programmes and nutritional guidance do not replace medical diagnosis or treatment.

Clients should always consult their physician regarding any medical concerns or conditions.

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8. Privacy

Your personal and health information is treated as confidential.

Information collected during assessments and coaching sessions is stored securely and used solely for providing our services, in accordance with applicable Swiss data protection legislation.

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9. Liability

Gesundgeist provides professional coaching based on current evidence and best practice.

However, individual results cannot be guaranteed, as progress depends on multiple factors including consistency, lifestyle, nutrition, sleep, stress management and individual physiology.

To the fullest extent permitted by Swiss law, Gesundgeist shall not be liable for injuries or losses resulting from failure to follow professional guidance or from undisclosed medical conditions.

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10. Governing Law

These Terms & Conditions constitute the agreement between you and Gesundgeist.

They are governed by Swiss law.

Any disputes shall be subject to the jurisdiction of the competent courts of the Canton of Zürich.